When you use 1xbad, your personal data is an important trust we take seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how we keep it safe.
1xbad's Commitments to Protecting Your Privacy
Every transaction and piece of personal information is protected by 256-bit SSL encryption. Third parties can never access your data.
1xbad never sells your personal data to third parties. Your name, phone number, and financial information are kept strictly confidential.
You can request to view, correct, or delete your data at any time. You have full control over your own information.
1xbad conducts regular security audits. Any vulnerabilities are identified and patched promptly to ensure your data remains secure at all times.
Your data is stored in secure data centres protected by industry-standard security systems. Multiple layers of protection are in place to prevent unauthorised access.
Your information is never used to send irrelevant ads or spam. You decide what types of communications you want to receive.
1xbad (referred to hereinafter as "we", "the platform", or "1xbad") is a trusted online betting and gaming platform for users in Bangladesh. Your privacy is our top priority — and this Privacy Policy is our written commitment to that promise.
This Privacy Policy applies to all users of the 1xbad website and mobile application. By accessing the platform or creating an account, you are deemed to have accepted the terms of this Policy. Please read it carefully before you start using the platform.
1xbad believes transparency and trust are the foundation of a healthy platform. That is why we clearly explain — with no hidden conditions — how your data is collected, stored, and used.
This Privacy Policy is published in English. In the event of any dispute, the English version shall be considered authoritative. For any questions, please contact our support team.
1xbad collects user information from various sources. All collected data is used for specific purposes only, and we do not gather information beyond what is necessary.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| National ID | KYC Verification (above specified thresholds) | Conditional |
| Device Information | Security & Fraud Prevention | Automatic |
| Email Address | Notifications & Communications | Optional |
1xbad uses collected data solely for defined, legitimate purposes. Your information will never be used for anything unrelated — that is our clear commitment.
Your information is used to create your account, verify login, reset passwords, and manage your profile.
Payment information is securely processed to handle deposits, withdrawals, and bonus payouts.
Device and log data are analyzed to detect suspicious activity and protect your account.
Your information is used to effectively assist with any complaints or issues you raise.
Certain data is retained as required by government directives or as part of a lawful legal process.
User experience is analyzed to improve the platform's games, interface, and overall service quality.
1xbad never sells your information to advertisers or marketing companies. Promotional communications are only sent with your explicit consent.
Your data privacy at 1xbad is of utmost importance. We only share information under specific circumstances and with specific parties.
All third-party partners operate under strict data protection agreements. They may only use your data for the specified purpose and are not permitted to share it with anyone else.
1xbad's website and app use cookies and similar tracking technologies. These help enhance your user experience and maintain the security of the platform.
Cookies can be managed or disabled through your browser settings. However, disabling essential cookies may cause some features to stop working.
1xbad does not retain any data beyond the period for which it is needed. Retention periods are determined based on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Consent Verification |
| Game & Betting Logs | 3 Years | Dispute Resolution |
| Cookie Data | Session end or maximum 1 year | Functionality & Security |
| Support Conversations | 2 Years | Quality of Service Assurance |
Once the designated retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
As a 1xbad user, you have specific rights over your own data. We respect those rights and are ready to assist with any request.
You can find out at any time what information we hold about you.
You can request corrections to any inaccurate or outdated information we hold about you.
You may request deletion of your data where there is no legal obligation to retain it.
You can request that the use of your data be restricted to specific purposes.
You can export your data in a standard, portable format.
You can request to stop receiving promotional communications at any time.
To exercise any of your rights, please contact our support team. You will receive an initial response within 72 hours of your request and a full resolution within 30 business days.
1xbad strictly prohibits anyone under the age of 18 from using the platform. Protecting the privacy and safety of minors is a core part of our responsibility.
If you suspect that your child or a minor in your household is using this platform, please contact our support team immediately.
1xbad reserves the right to modify or update this Privacy Policy as needed. Changes may arise from service improvements, legal requirements, or the adoption of new technologies.
The date of the latest update will always be shown at the top of this page so you can easily track any changes.
For any questions, complaints, or requests to exercise your privacy rights, please contact our dedicated Privacy Team.
Response times for privacy requests: general inquiries within 72 hours; data deletion or export requests within a maximum of 30 business days.
Answers to the most frequently asked questions from our users
Protecting your privacy at 1xbad is our highest priority. Our industry-standard security measures and transparent Privacy Policy let you enjoy gaming with complete peace of mind.
256-Bit Encryption
In Your Hands
Support in Bengali
No hidden terms
Responsible Gaming Notice: 1xbad is for adults aged 18 and above only. For gaming entertainment — play within your limits to avoid addiction. For more information, visit our Responsible Gaming View the page.